Experience Opportunity

Visitor Services Apprentice

The Apprentice will help ensure everyone is welcome by providing excellent service standards across all front of house areas, ensuring sales are maximised and that the customer experience is always of the highest standard by providing a welcoming, efficient, knowledgeable and friendly service. This role will involve working in all areas Front of House including in our auditorium, bars, café and other retail areas as and when required, in line with business needs.

Full training will be provided on and the off the job. The Apprentice will complete the NVQ Level 3 course in Customer Service specialist.

This is an 18 month contract to complete the apprenticeship.

If you would like to find out more about the roles, we will hold group remote session calls via Microsoft Teams. If interested, please contact recruitment@birminghamhippodrome.com.

Should you wish to submit a video application please contact recruitment@birminghamhippodrome.com.

Recognising under-representation in our workforce of Black, Asian and global majority people, and those with disabilities, we particularly welcome applicants from those backgrounds, identities and experiences.

Closing Date: 26th September 2021

Salary: 18,525pa + benefits

Department: Visitor Services

Hours per week: 37.5