This apprenticeship programme includes learning about how customer service professionals handle day to day customer queries, providing direct customer support within all industries across the private, public and not-for-profit sectors.

The apprentice will learn how to act as a referral point when dealing with complex or technical customer requests, complaints, and queries. As an expert of the organisation’s products/services, they will an advocate for customer service to share knowledge with wider teams and colleagues.

Apprentices can provide a service in many types of workplace environments including contact centres, retail, webchats, service industry or any other point of direct customer service. Roles include: Customer Service Assistant, Contact Centre Operator, Customer Support Specialist and Receptionist.

Stage2 offers LAMDA tuition in Acting, Choral Speaking, Musical Theatre, Shakespeare, Mime, Verse & Prose and Devising.

We are proud to claim a 100% pass rate with all students and our tuition is widely regarded as the best in the world (or so LAMDA have told us!).

The tuition is carried out in the week and follows a 10 lesson structure, including a public showcase and an exam.

This is an online training course. It is used within the Theatre industry to develop drawings for a range of different uses. If you want to be able to create entertainment-focused drawing, modelling and rendering this course is for you.

Vectorworks Spotlight is the entertainment industry-leading software that’s an all-in-one design, documentation and production solution. With an extensive suite of entertainment-focused drawing, modelling and rendering tools, Spotlight can produce detailed paperwork and presentations. Create an immersive experience with cutting-edge technology like virtual and augmented reality and rendered panoramas.

A special trial version of the software can be downloaded enabling students who don’t have the software to access the course.

The course is specifically tailored to the needs of users in a theatrical and live events environment, it consists of seven parts and is structured so you can create simple drawings after Part 1. The course will provide you with a foundation of skills, allowing you use the program straight away and build your knowledge. The course should take approximately 24 hours to complete, this will vary from person to person as it structured to allow you to you work at your own pace.

Learn to play the guitar from home and develop your skills from playing your first chords, strumming and rhythm to understanding guitar tablature and scales.

Learn to play the guitar from home as our experienced music tutors guide you through the basics, build your confidence and give you the tools to take your playing to the next level.

This Absolute Beginner Guitar package includes six tutorial videos to help you along your way. You can watch each tutorial as many times as you want and at your own pace. (On demand videos are available to view for 1 year from purchase).

If you’re ready to embark on your musical journey at a pace that suits you, then this is the perfect option.

Our Performance Poetry course will introduce you to the techniques of performing the spoken word that is derived from your own creative writing. The course will look at how the written and spoken word differs, conventions of the spoken word, how to break the rules and how to find your own style. The sessions will be fun, inclusive and cater for those with experience as well as beginners. The course will also offer the opportunity to perform your creative work in front of an audience.

This course is suitable for all levels, from beginners to those with some experience who want to refresh their knowledge and hone their performance skills. Previous experience of performing or creative writing would help get the most from the course but these skills are not required. However, attending this class in conjunction with one of WMCs creative writing courses may be helpful. You will also will need to complete an Individual Learning Plan.

So you’ve started working in a front of house role? Do you want to do it to the best of your ability? Do you want to make sure you’re prepared to welcome all audience members? How do you make sure you are safe and confident in your work? Do you understand your workers’ rights?

This online learning course from the Independent Cinema Office features experts teaching crucial lessons for anyone who works in audience-facing roles in cinema. Although designed for cinemas, the training is relevant to all front of house workers across different types of venues. Intended as a complement to specific in-house training, it covers:

- Why front of house work matters
- How to deal with difficult customers
- Understanding important rights and responsibilities (including your entitlements as a worker)
- Welcoming disabled audience members

- Checking your biases and understanding how to welcome people from all backgrounds
And much more. Learn from five industry experts with decades of experience to help guide you on your journey. It’s everything you need to get started in a front of house role so you can continue to value yourself and the contribution you make to your venue.

An institutional license is £100 for a year of access, it’s £15 for 3 months of individual use and free for 3 months to those currently unwaged.

Learn to play the electric bass guitar from home with this introduction to picking and strumming, fretting, chords and Blues patterns and progressions

Learn to play the electric bass guitar from home with this introduction to picking and strumming, fretting, chords and Blues patterns and progressions.

This Absolute Beginner Electric Bass package includes six tutorial videos to help you along your way. You can watch each tutorial as many times as you want and at your own pace. (On demand videos are available to view for 1 year from purchase).

If you’re ready to embark on your musical journey at a pace that suits you, then this is the perfect option.

Learn to play the electric guitar from home and develop your playing skills from understanding tuning and tempo, rhythm and notes up to chord progressions and Blues scales

This Absolute Beginner Electric Guitar package includes six tutorial videos to help you along your way. You can watch each tutorial as many times as you want and at your own pace. (On demand videos are available to view for 1 year from purchase).

If you’re ready to embark on your musical journey at a pace that suits you, then this is the perfect option.

Learn to play the fiddle at home as you’re guided through an introduction to your instrument, how to hold your bow and bow technique, tuning and scales.

This Absolute Beginner Fiddle package includes six tutorial videos to help you along your way. You can watch each tutorial as many times as you want and at your own pace. (On demand videos are available to view for 1 year from purchase).

If you’re ready to embark on your musical journey at a pace that suits you, then this is the perfect option.

Find your voice and build your confidence singing as you learn techniques to develop your vocal health, range, dynamics, and articulation to take your singing to the next level

Find your voice and build your confidence singing as you learn techniques to develop your vocal health, range, dynamics, and articulation to take your singing to the next level.

This Find Your Voice - Singing for Beginners package includes six tutorial videos to help you along your way. You can watch each tutorial as many times as you want and at your own pace. (On demand videos are available to view for 1 year from purchase).

If you’re ready to embark on your musical journey at a pace that suits you, then this is the perfect option.