What does a Stage Door Keeper do?

A Stage Door is the main entry point for performers, staff, and sometimes visitors who are not part of the general audience. The Stage Door team, Keeper or Operator will be the person who ensures the smooth running of this space. 

What are the main responsibilities on Stage Door?

  • Monitor and control access to the backstage areas, ensuring that only authorised personnel such as Actors, Crew and venue staff are allowed entry
  • Maintain a log of all visitors and ensure they have appropriate authorization
  • Handle deliveries, coordinating with Agents or VIP guests, and ensuring that visitors are escorted as needed
  • Act as a central communication point between Front of House, those backstage, and administrative offices 
  • Relay messages, calls, and information efficiently
  • Be prepared to respond to emergencies, following the theatre's protocols to ensure the safety of all personnel
  • Provide information and assistance to cast and crew, such as directions, schedules, and general inquiries
  • Handle administrative duties such as maintaining schedules, distributing mail, and managing sign-in sheets for staff and performers
  • Ensure that all health and safety regulations are adhered to
  • Some Stage Door Keepers might be required to have basic first aid training to assist in case of minor injuries or medical emergencies
  • Assist with the coordination of technical staff and production crews, ensuring that all necessary personnel are present and informed about schedules and changes
  • Often responsible for locking and unlocking various parts of the theatre and ensuring that the venue is secure at the end of the day

Find training, experience and funding opportunities to help you get into theatre here

What qualifications do I need to work on Stage Door?

Whilst there are no specific requirements when working on Stage Door, many individuals start or do this alongside other entry-level roles such as Receptionist, Security Officer, or Administrative Assistant. These roles provide experience in customer service, security, and administrative tasks.

What skills do I need to work on on Stage Door?

  • Customer service skills
  • Organisational skills
  • Attention to detail
  • Remaining calm under pressure
  • Basic IT skills
  • First Aid Certification (Optional): Some theatres may require or prefer candidates with basic first aid training or offer it as part of your role

What does a career working on Stage Door look like?

Once employed, on-the-job training will help you understand the specific procedures of the theatre. This includes security measures, communication systems, and emergency procedures. As you gain experience, you may take on more responsibilities or move to larger or more prestigious theatres. Look for job openings in theatres for Stage Door Keeper or similar positions. Theatre websites, social media and industry publications are good places to search, or by talking to Stage Door staff in venues.

Read our blog 'What does work experience in theatre look like' to find out where to start.

How much can you earn working on Stage Door? 

Stage Door Keepers can either be paid hourly or they can earn a salary. The team are usually on a rota and can work in shifts to cover the long hours the building is open. This is often minimum wage, being £10-£15 per hour.

The above is a guide. Pay, salary or fee can vary depending on the theatre or company, as well as your personal experience. National institutions or commercial productions can pay in excess of the above, with profit-share or community theatre paying less.  

You can find theatre jobs via The Stage Jobs here 


Published: 7th June 2024

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